Terms & Conditions

Effective date: June 21, 2026

These Terms & Conditions ("Terms") govern your access to and use of the CheckedInn mobile application, website, and related services (collectively, the "Service"), provided by CheckedInn Inc., a Delaware corporation ("CheckedInn," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.

1. Eligibility

You must be at least 17 years old to use the Service. By using the Service, you represent that you meet this age requirement and that you have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you are authorized to bind it.

2. Your Account

You sign in using your phone number and a one-time verification code. You are responsible for safeguarding access to the phone number associated with your account.
You agree to provide accurate information and to keep it current.
You are responsible for all activity that occurs on your account.
You may close your account at any time by emailing support@checkedinnapp.com.

3. User Content

The Service lets you post reviews, photos, comments, vibes, ratings, and other materials ("User Content"). You retain ownership of your User Content.

By posting User Content, you grant CheckedInn a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting), display, distribute, and create derivative works of the User Content solely to operate, provide, promote, and improve the Service. This license ends when you delete the User Content, except for residual copies retained for backup, legal, or safety reasons.

You represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate any third party's rights or applicable law.

4. Acceptable Use

You agree not to:

Post content that is illegal, infringing, defamatory, fraudulent, harassing, threatening, hateful, sexually explicit, or otherwise objectionable.
Impersonate any person or misrepresent your affiliation with a hotel, brand, or other entity.
Post fake, paid, or coordinated reviews, or manipulate ratings.
Upload images that depict minors in inappropriate contexts, or that violate our automated image-safety screening.
Use the Service to send spam, unsolicited promotions, or chain messages.
Attempt to access accounts, data, or systems you are not authorized to access.
Reverse engineer, decompile, or interfere with the security of the Service.
Use bots, scrapers, or other automated tools to collect data from the Service without our written permission.

We use automated content moderation (including Google Cloud Vision SafeSearch) and also conduct manual review. We may remove content, suspend, or terminate accounts that violate these Terms, with or without notice.

4.1 Reporting and Moderation Commitment

You can report any review, comment, photo, or user from within the app. We review every report within 24 hours and will remove content or terminate accounts that violate these Terms or our community guidelines. You can also block any user from the app — blocked users' content is hidden from your view and they cannot follow you. We do not tolerate objectionable content, harassment, hate speech, or content that depicts minors inappropriately.

5. Hotel Information & Third-Party Content

Hotel listings, photos, and ratings are provided in part by Google Places and other third-party sources. CheckedInn does not control or endorse third-party content and is not responsible for its accuracy, completeness, or availability.

6. Intellectual Property

The Service, including its software, design, logos, and CheckedInn-created content, is owned by CheckedInn Inc. and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial use, subject to these Terms.

7. DMCA & Copyright

If you believe content on the Service infringes your copyright, please send a notice meeting the DMCA requirements (17 U.S.C. § 512(c)) to support@checkedinnapp.com including: (a) your physical or electronic signature, (b) identification of the copyrighted work, (c) the location of the allegedly infringing material on the Service, (d) your contact information, (e) a statement of good-faith belief that the use is not authorized, and (f) a statement under penalty of perjury that the information is accurate. We may remove material claimed to be infringing and terminate repeat infringers.

8. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

9. Push Notifications & Location

If you enable notifications or location services, you can manage or revoke these at any time in iOS Settings and within the app. We will only use these capabilities for the purposes described in the Privacy Policy.

10. Termination

You may stop using the Service or delete your account at any time. We may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms. Provisions intended to survive termination (e.g., Sections 3, 4, 6, 11–15) will survive.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CHECKEDINN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT USER CONTENT POSTED BY OTHERS IS ACCURATE OR RELIABLE.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CHECKEDINN INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS ($100). Some jurisdictions do not allow these limitations, so they may not apply to you.

13. Indemnification

You agree to indemnify and hold harmless CheckedInn Inc. and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any third-party right.

14. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. Any dispute arising out of or relating to these Terms or the Service will be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction there. You and CheckedInn each waive any right to a jury trial. To the extent permitted by law, any claim must be brought within one (1) year after it arises.

15. Apple App Store Terms

If you obtained the app through the Apple App Store, the following additional terms apply:

These Terms are between you and CheckedInn Inc. only — not with Apple. Apple is not responsible for the Service or its content.
Your license to use the app is limited to use on Apple-branded products that you own or control, as permitted by the App Store Terms of Service.
Apple has no obligation to provide maintenance or support for the app.
Apple is not responsible for product warranties; any failure of the app to conform to a warranty entitles you to a refund from Apple of the purchase price, if any.
Apple is not responsible for addressing claims by you or any third party regarding the app.
Apple and Apple's subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted here with an updated effective date and, where reasonable, surfaced in the app. Continued use of the Service after changes take effect constitutes acceptance.

17. Miscellaneous

Entire Agreement. These Terms and the Privacy Policy form the entire agreement between you and CheckedInn regarding the Service.
Severability. If any provision is found unenforceable, the remaining provisions will remain in full force.
No Waiver. Our failure to enforce a provision is not a waiver of our right to do so later.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.

18. Contact Us

CheckedInn Inc.
Email: support@checkedinnapp.com