CheckedInn

Terms & Conditions

Effective date: July 7, 2026

These Terms & Conditions ("Terms") govern your access to and use of the CheckedInn mobile application, website, and related services (collectively, the "Service"), provided by CheckedInn Inc., a Delaware corporation ("CheckedInn," "we," "us," or "our"). By creating an account or using the Service, you agree to these Terms.

IMPORTANT — PLEASE READ CAREFULLY: Section 2 of these Terms contains a binding arbitration agreement and a class action waiver. Except as stated there, you and CheckedInn agree to resolve disputes through individual arbitration rather than in court, and you waive the right to a jury trial and to participate in class actions. Section 2 also explains how you can opt out.

1. Eligibility

You must be at least 17 years old to use the Service. By using the Service, you represent that you meet this age requirement and, if you are under the age of legal majority in your jurisdiction, that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. If you are using the Service on behalf of an organization, you represent that you are authorized to bind it.

2. Agreement to Arbitrate; Class Action Waiver

2.1 Agreement to Arbitrate

You and CheckedInn agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Service, or your relationship with CheckedInn (collectively, "Disputes") — including Disputes that arose before you accepted these Terms and Disputes concerning the interpretation, applicability, enforceability, or formation of this arbitration agreement — will be resolved exclusively by binding individual arbitration, and not in a court of law, except as provided in Section 2.2. This agreement to arbitrate is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.).

2.2 Exceptions

Notwithstanding Section 2.1, either party may: (a) bring an individual claim in small claims court, if the claim qualifies and proceeds on an individual basis; (b) seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement or misappropriation of intellectual property rights; and (c) with respect to claims of sexual assault or sexual harassment arising in connection with the Service, you may elect to bring such claims in court instead of arbitration, as provided by applicable federal law.

2.3 Informal Dispute Resolution First

Before initiating arbitration, the party asserting a Dispute must first send the other a written notice ("Notice of Dispute") describing the nature and basis of the Dispute and the relief sought. Notices to CheckedInn must be sent to CheckedInn Inc., 2810 N Church St PMB 129153, Wilmington, Delaware 19802-4447, US, or support@checkedinnapp.com. For 60 days after a Notice of Dispute is received, you and CheckedInn agree to negotiate in good faith — including, on request of either party, by telephone or videoconference — in an effort to resolve the Dispute informally. Completing this informal dispute resolution process is a condition precedent to initiating arbitration. Any applicable statute of limitations will be tolled during this period.

2.4 Arbitration Procedure

Arbitration will be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules then in effect (available at adr.org), as modified by this Section 2. There will be one arbitrator. Arbitration will be conducted in English and, unless you and CheckedInn agree otherwise, by videoconference or, at your election, in the county where you reside. Payment of filing, administration, and arbitrator fees will be governed by the AAA's rules. The arbitrator has exclusive authority to resolve any Dispute, including the arbitrability of any Dispute, except that a court of competent jurisdiction will decide any question regarding the validity or enforceability of the class action waiver in Section 2.6. Judgment on the arbitration award may be entered in any court with jurisdiction.

2.5 Jury Trial Waiver

YOU AND CHECKEDINN EACH WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHT TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY, except as provided in Section 2.2.

2.6 Class Action Waiver

ALL DISPUTES MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate more than one person's claims and may not preside over any form of representative or class proceeding. If this class action waiver is found to be unenforceable as to a particular Dispute, then the entirety of this Section 2 (other than this sentence and the jury trial waiver in Section 2.5) will be null and void as to that Dispute, and that Dispute will proceed in the courts identified in Section 16.

2.7 Coordinated Filings

If 25 or more substantially similar arbitration demands are brought against CheckedInn by the same or coordinated counsel or entities, the parties agree that the demands will be administered in staged batches consistent with the AAA's rules and procedures for multiple case filings, with a single batch proceeding at a time, and the applicable statutes of limitations tolled for demands awaiting their batch.

2.8 Your Right to Opt Out

You may opt out of this arbitration agreement (Sections 2.1–2.7) by emailing support@checkedinnapp.com with the subject line "Arbitration Opt-Out" within 30 days of first accepting these Terms (or, for existing users, within 30 days of the effective date above). Your notice must include your name, the phone number associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out of arbitration does not affect any other provision of these Terms.

2.9 Severability and Survival

Except as stated in Section 2.6, if any portion of this Section 2 is found unenforceable, that portion will be severed and the remainder enforced. This Section 2 survives termination of these Terms and your account.

3. Your Account

4. User Content

The Service lets you post reviews, photos, comments, vibes, ratings, and other materials ("User Content"). You retain ownership of your User Content.

By posting User Content, you grant CheckedInn a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to host, store, reproduce, modify (for formatting), display, distribute, and create derivative works of the User Content solely to operate, provide, promote, and improve the Service. This license ends when you delete the User Content, except for residual copies retained for backup, legal, or safety reasons.

You represent and warrant that you have all rights necessary to grant this license and that your User Content does not violate any third party's rights or applicable law. Reviews must reflect your genuine, first-hand experience. If you submit ideas, suggestions, or feedback about the Service, we may use them without restriction or compensation to you.

5. Acceptable Use

You agree not to:

We use automated content moderation (including Google Cloud Vision SafeSearch) and also conduct manual review. We may remove content, suspend, or terminate accounts that violate these Terms, with or without notice.

5.1 Reporting and Moderation Commitment

You can report any review, comment, photo, or user from within the app. We review every report within 24 hours and will remove content or terminate accounts that violate these Terms or our community guidelines. You can also block any user from the app — blocked users' content is hidden from your view and they cannot follow you. We do not tolerate objectionable content, harassment, hate speech, or content that depicts minors inappropriately.

6. Hotel Information & Third-Party Content

Hotel listings, photos, and ratings are provided in part by Google Places and other third-party sources. CheckedInn does not control or endorse third-party content and is not responsible for its accuracy, completeness, or availability. CheckedInn is a platform for sharing travel experiences; we are not a party to, and accept no responsibility for, any booking, stay, or other transaction between you and any hotel.

7. Intellectual Property

The Service, including its software, design, logos, and CheckedInn-created content, is owned by CheckedInn Inc. and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to use the Service for personal, non-commercial use, subject to these Terms.

8. DMCA & Copyright

If you believe content on the Service infringes your copyright, please send a notice meeting the DMCA requirements (17 U.S.C. § 512(c)) to our designated agent at support@checkedinnapp.com or CheckedInn Inc., 2810 N Church St PMB 129153, Wilmington, Delaware 19802-4447, US, including: (a) your physical or electronic signature, (b) identification of the copyrighted work, (c) the location of the allegedly infringing material on the Service, (d) your contact information, (e) a statement of good-faith belief that the use is not authorized, and (f) a statement under penalty of perjury that the information is accurate. We may remove material claimed to be infringing and terminate repeat infringers.

9. Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Push Notifications & Location

If you enable notifications or location services, you can manage or revoke these at any time in iOS Settings and within the app. We will only use these capabilities for the purposes described in the Privacy Policy.

11. Service Modifications & Availability

The Service may change over time. We may modify, update, add, or remove features or functionality of the Service, or suspend or discontinue the Service in whole or in part, at any time, with or without notice, and without liability to you. We do not guarantee that the Service, or any content or feature within it, will always be available, uninterrupted, or error-free, or that any particular content (including User Content) will be preserved.

12. Termination

You may stop using the Service or delete your account at any time. We may suspend or terminate your access at any time, with or without notice, for any reason, including violation of these Terms. Upon termination, your license to use the Service ends. Sections that by their nature should survive termination — including Sections 2, 4 (license, for content not deleted), 6, 7, and 13 through 17, and 21 — will survive.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. CHECKEDINN DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT USER CONTENT POSTED BY OTHERS IS ACCURATE OR RELIABLE.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, CHECKEDINN INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100) OR (B) THE AMOUNTS YOU PAID TO CHECKEDINN FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. Some jurisdictions do not allow these limitations, so they may not apply to you.

15. Indemnification

You agree to indemnify and hold harmless CheckedInn Inc. and its affiliates from any claims, damages, liabilities, and expenses (including reasonable attorneys' fees) arising out of (a) your use of the Service, (b) your User Content, (c) your violation of these Terms, or (d) your violation of any third-party right.

16. Governing Law & Venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules, except that the Federal Arbitration Act governs Section 2. For any Dispute not subject to arbitration under Section 2 (including if you validly opt out), the exclusive venue will be the state or federal courts located in Delaware, and you consent to personal jurisdiction there. To the extent permitted by law, any claim must be brought within one (1) year after it arises.

17. Force Majeure

CheckedInn will not be liable for any delay or failure to perform resulting from causes beyond its reasonable control, including acts of God, natural disasters, epidemics or pandemics, war, terrorism, civil unrest, labor disputes, governmental action, power or internet failures, or failures of third-party hosting, telecommunications, or service providers.

18. Apple App Store Terms

If you obtained the app through the Apple App Store, the following additional terms apply:

19. Export Controls & Sanctions

You represent that you are not located in a country subject to a U.S. government embargo or designated as a "terrorist supporting" country, and that you are not on any U.S. government list of prohibited or restricted parties. You agree to comply with all applicable export and re-export control laws in your use of the Service.

20. Changes to These Terms

We may update these Terms from time to time. Material changes will be posted here with an updated effective date and, where reasonable, surfaced in the app or by other means. Changes become effective upon posting unless a later date is stated. Continued use of the Service after changes take effect constitutes acceptance. If you do not agree to updated Terms, you must stop using the Service and may delete your account.

21. Miscellaneous

22. Contact Us

CheckedInn Inc.
2810 N Church St PMB 129153
Wilmington, Delaware 19802-4447, US
Email: support@checkedinnapp.com